Job Description – AV & IT Installation Technician

Location: Swindon (UK-wide travel required)
Salary: Competitive, dependent on experience (with pay increase upon achieving CTS certification)
Job Type: Full-time

About Sysflex Ltd

Sysflex Ltd is a growing provider of AV, CCTV, Access Control, and IT support solutions for commercial clients. We deliver high-quality installations and technical support, and as a small but expanding business, we offer our team the opportunity to grow with us.

The Role

We are seeking a flexible and dedicated AV & IT Installation Technician to join our team. This role combines:

  • Strong IT knowledge (networking, troubleshooting, systems support), and
  • Hands-on installation experience (AV, CCTV, Access Control, or similar systems).

The role is primarily focused on AV installations, but also includes CCTV, Access Control, and IT support. A significant part of this job involves travelling across the UK to customer sites, so flexibility is essential.

This is not a 9–5 role — we need someone who is committed to delivering projects to a high standard, even when that means staying on site until the job is properly completed. In return, you’ll be part of a supportive team with genuine opportunities for career growth, including funded training towards AVIXA CTS certification (with a pay increase upon completion).

Key Responsibilities

  • Install, configure, and maintain AV systems (displays, audio, video conferencing, control systems).
  • Support installations of CCTV and Access Control systems.
  • Provide IT support alongside our helpdesk team when required.
  • Travel regularly to customer sites across the UK (including some overnight stays).
  • Troubleshoot technical issues both on-site and remotely.
  • Ensure installations are delivered to a professional, high-quality standard.
  • Maintain accurate documentation of all installation and support work.

Essential Skills & Experience

  • Strong IT knowledge (networking, troubleshooting, Windows environments).
  • Proven installation experience (AV, CCTV, Access Control, or structured cabling).
  • Dedication and flexibility — able to work until the job is completed to a high standard.
  • Full UK driving licence.
  • Excellent problem-solving, communication, and customer service skills.

Desirable Skills

  • Prior IT helpdesk/support experience.
  • Familiarity with AVIXA/CTS standards.
  • CSCS/ECS card or equivalent site certification.
  • Experience with system integration projects.

What We Offer

  • Competitive salary (with pay increase after CTS qualification).
  • Company phone and laptop.
  • Funded training and professional development (including AVIXA CTS).
  • Access to company pool vehicles.
  • Flexible working (site-based, office-based, and some home working during quieter periods).
  • Opportunity to grow with an ambitious, forward-thinking business.